A concierge service that watches over your trip
Before, during, and after: a single dedicated contact, reachable 24/7, and a local partner on the ground. You enjoy the trip, we take care of everything else.
Continuous support, from the first conversation to your return
Before
you leave
A questionnaire about your wishes. Type of trip, number of travelers, occasion, pace, and dreams: it all starts with you.
A first draft itinerary, free and with no obligation. A complete itinerary as a basis for discussion, with initial suggestions for stops, accommodations, and transportation.
During
the trip
WhatsApp 24/7. A new idea, a question, or something unexpected? One message is all it takes.
Local backup. A trusted local partner in your time zone, ready to step in on the ground right away.
Nothing is set in stone. A restaurant, an excursion, a transfer, or a change of plans: we adjust what comes next while you keep enjoying your trip.
After
you return
A debrief. A conversation to capture your favorite moments, understand your preferences, and plan your next trip even better.
Claims handled for you. A delayed flight, a canceled excursion, or paperwork with your insurer: we take over and follow it through to a resolution.
A lasting relationship. The more we travel together, the better we know your tastes and the more naturally each new trip takes shape.
Availability
you can count on
Years traveling the world
30
Trips designed
100+
Round-the-world trips
2
Concierge service
24/7
Favorite destinations
They traveled with peace of mind
Google reviews
Sunshine Adventures organized a wonderful trip to Oman: flights, transfers, hotels, guided tours. Our guide was fully dedicated to us, and for our son’s 18th birthday they arranged a surprise sunset cruise on a traditional dhow. We even swam with turtles. All was perfectly organized!
Sunshine Adventures put together a wonderful 15-day trip to Thailand for us, and the itinerary was sensational, exactly what we were hoping for. From exploring Bangkok to the remote islands of the Andaman Sea. I highly recommend them.
A magnificent trip to Morocco, discovering Marrakech (a splendid hotel, local restaurants with rooftop terraces, sightseeing, souks), excursions into the desert and an ATV ride… thank you, Sunshine Adventures!
Frequently asked questions about the concierge service
Yes, 24/7, on WhatsApp or by phone. You also have a local contact on the ground, in your time zone, who can step in immediately if something unexpected comes up: a delay, a change of plan, a last-minute idea.
The ones that change the course of a day: a table to book, an excursion to add or move, an earlier transfer, one more night somewhere you don’t want to leave. And the ones you hope not to have: a delayed flight, accommodation that isn’t what was promised, a health concern. Either way, one message is enough.
Yes. As soon as the trip is confirmed, we prepare with you the formalities to anticipate, the documents to gather and the day-by-day roadbook, with the useful contacts on the ground. You leave knowing who to call, and for what.
We take care of the changes, cancellations, and rebookings, negotiating directly with the providers to keep the fees as low as possible. That, too, is part of having nothing to worry about.
Two things. A debrief, to capture your favorite moments and what you would want different next time. And, where needed, the follow-up of claims: a delayed flight, a canceled excursion, paperwork with your insurer. We take over and follow it through to a resolution.
No. The concierge service runs on WhatsApp and by phone, with the numbers you receive before departure. Nothing to install or set up: the tool you already use to message the people close to you.
A canceled flight, lost luggage, a postponed excursion: what we handle, in detail.
24/7 travel concierge